Looking for Answers about Zwilling JA Henckels Zwilling J.A. Henckels Sol Thermolon Fry Pan?

Customer questions and answers for
Zwilling JA Henckels Zwilling J.A. Henckels Sol Thermolon Fry Pan

Zwilling J.A. Henckels Sol Thermolon Fry Pan : The environmentally-friendly ceramic nonstick surface on Zwilling Sol Thermolon fry pans is heatproof up to 500 F. PTFE- and PFOA-free, patented Thermolon ceramic technology is a breakthrough in nonstick cookware to prepare healthy entrees without using oil or butter. With the magnetic stainless-steel exterior and strong aluminum core, these energy-efficient nonstick fry pans conduct heat evenly from rim to rim for uniform cooking, without hot spots. The ideal heat-retentive pans for pan frying eggs or hash browns, sauteing vegetables or searing meat, poultry or seafood, ensuring easy release and cleanup. Compatible with gas, electric, ceramic and induction stove tops, these Zwilling Sol Thermolon fry pans feature ergonomic, riveted stainless-steel handles that stay cool to the touch. Zwilling Sol cookware is produced utilizing environmentally-friendly manufacturing without toxic emissions. The durable Thermolon surface is scratch- and abrasion-resistant. Hand washing recommended. Lifetime manufacturer warranty. The cookware that consistently receives highest ratings from CHEFS customers has been improved. CHEFS, in coordination with Zwilling J.A. Henckels, has designed an ergonomic handle for Sol Thermolon cookware that provides a more comfortable grip for easier lifting. In 1731, German knife maker Peter Henckels registered his Twin trademark, which helped his company flourish into one of the world's most exclusive, best-performing kitchen cutlery producers in the cooking industry. Today, the Zwilling JA Henckels brand incorporates the company's nearly 300 years of tradition and innovative success into the design of superior quality cookware for professional and home gourmets worldwide. Sol Thermolon Ceramic nonstick cookware is available exclusively from CHEFS. Product Features Patented Thermolon ceramic nonstick technology is durable to withstand oven temperatures up to 500 degrees F Eco-friendly ceramic nonstick surface is PTFE- and PFOA-free to cook healthy meals without using oil or butter Tri-ply construction with magnetic stainless-steel exterior and aluminum core heats evenly for uniform cooking The ideal high-heat combination to pan fry, saute or sear, providing easy release and cleanup Ergonomic, stay-cool stainless-steel handle riveted for durability Thermolon ceramic nonstick coating does not contain toxic substances Scratch- and abrasion-resistant for lifetime durability
Customer questions and answers:
15 Questions
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18 Answers
Overall rating:
4.693 out of 5
4.7
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Customer questions and answers for Zwilling JA Henckels Zwilling J.A. Henckels Sol Thermolon Fry Pan

Question

Why is my pan sticking?

I purchased this 4 months ago, loved it at first but now everything sticks. I have never put into oven, I use on ceramic top Jenn-Aire stove. Rarely use on high heat. I have cleaned exactly per instructions. What is wrong and more importantly, what is the way to fix?
My Cooking level: Expert
When I'm in the Kitchen, I become: Cooking Enthusiast
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Mom
asked 1 year, 3 months ago
Customer avatar
by
Chief cook
Midwest, USA
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
+3points
3out of 3found this question helpful.
3 answers
Answers
answer 1
All my Thermolon frying pans have had this happen on occasion, probably from cooking on too high of heat with olive oil or butter.

I've been able to restore the non-stick properties of the pans in all cases by using baking soda, a little water and a paper towel. Make a paste in the pan with the baking soda and water, and use the paper towel to rub the paste in a circular motion. You should notice the film coming of the pan and onto the paper towel. I use my finger to determine when the pan surface again fills slick with no sticky spots.

Oddly, once I've done the cleaning with baking soda, I rarely have the problem reoccur. Maybe I just have become better at using the pans at the proper heat.
answered 11 months ago
Customer avatar
by
wolfme
+1point
1out of 1found this answer helpful.
answer 2
I am so sorry this has happened. I have checked with Zwilling and 2 things can set the process in motion to having everything start sticking. One is, as the person below stated, If you use a spray oil, the aerosol will carmelize and will not be removable. The second possible reason is that one time in the beginning the heat was too high for the food you were cooking and set up the process. The only thing I can recommend to you is, if you bought it through us, we will be happy to exchange or replace with something else that may be better suited to your needs.
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 1 year, 3 months ago
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by
SuziP
CHEFS Catalog, Colorado Springs
+2points
2out of 2found this answer helpful.
answer 3
Are you by any chance using a non-stick cooking spray in the pan? If so, that may be the reason. Those sprays leave a film on cookware that can be very difficult to remove and will negate the non-stick properties of the pan.
Gender: Female
My Cooking level: Advanced
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Hearty
Cooking Idol/Inspiration: Mom
answered 1 year, 3 months ago
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by
GourmetGal2
USA
0points
1out of 2found this answer helpful.
Question

Why can't I get out stains from 10-inch fry pan?

My Cooking level: Advanced
When I'm in the Kitchen, I become: Kitchen Diva/King
I tend to cook meals that are: Healthy
asked 1 year, 1 month ago
Customer avatar
by
Cooking Like Crazy in Jersey
New Jersey
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
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0out of 0found this question helpful.
2 answers
Answers
answer 1
I purchased two pans, both are now black and I have soaked them for ever, I can't get the stains out, very dissatisfied with the non stick, the non stick only lasted for a few weeks. If anyone out there has a solution, please let me know.
Gender: Female
My Cooking level: Advanced
When I'm in the Kitchen, I become: Crowd Pleaser
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Mom
answered 6 months ago
Customer avatar
by
Mlucky
0points
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answer 2
If you have ever used an aerosol spray oil, you will begin to see discoloration and some sticking. The manufacturer does not recommend the use of these oils because the propellant caramelizes. But to get it off, we have found a great and simple method turned in by one of our customers. She states: I coated the pan with Dawn dishwashing soap and let it sit. After a few rinse and repeats and a scrub with a nylon scrubbing pad...my pan was like new. Hope this helps!
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 1 year, 1 month ago
Customer avatar
by
SuziP
CHEFS Catalog, Colorado Springs
0points
2out of 4found this answer helpful.
Question

Are these pans flat on the inside?

The pan I use now is domed so all the liquid contents run from the center of the pan. I would like the liquid contents to cover the bottom of the pan evenly.
asked 1 year, 9 months ago
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by
Anonymous
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
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answer 1
Yes, the pan is flat. I've cooked eggs in it and they stay right where I put them. If you have a problem with this pan, you might want to check to see if your burner is level - and always remember our 100% guarantee, if you are not completely satisfied!
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 1 year, 9 months ago
Customer avatar
by
SuziP
CHEFS Catalog, Colorado Springs
+1point
1out of 1found this answer helpful.
Question

What is the difference between the Henckels Sol Thermolon and the Twin Spirit Thermolon fry pans?

The Sol is priced higher than the Twin Spirit.
asked 1 year, 9 months ago
Customer avatar
by
GourmetGal2
USA
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
+4points
4out of 4found this question helpful.
1 answer
Answers
answer 1
The difference is in the handle. Sol's handle is more ergonomic with a design that is flat, simple, classic. Spirit has a different look: one that is rounded and curvy with a modern, almost artistic feel. Both handles stay cool to the touch.

The things they have in common include the magnetic stainless-steel exterior, (making them induction capable), strong aluminum cores, (for great heat conductivity) and of course, the Thermolon nonstick ceramic interiors.
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 1 year, 8 months ago
Customer avatar
by
SuziP
CHEFS Catalog, Colorado Springs
+3points
3out of 3found this answer helpful.
Question

Is there a benefit to ceramic?

Gender: Female
My Cooking level: Intermediate
When I'm in the Kitchen, I become: Cooking Calamity
I tend to cook meals that are: Quick and easy
Cooking Idol/Inspiration: Julia Child
asked 1 year, 9 months ago
Customer avatar
by
MerchantJenna
CHEFS, Colorado Springs
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
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Answers
answer 1
The main benefit is that you can cook on a higher temperature with ceramic than other non-stick pans. You can even put it under the broiler.
answered 1 year, 9 months ago
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by
CHEFScatalog
Colorado Springs, CO
+1point
1out of 1found this answer helpful.
Question

Where is this product manufactured?

Gender: Female
My Cooking level: Advanced
When I'm in the Kitchen, I become: Kitchen Diva/King
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Alton Brown
Favorite Brand: : le crueset
asked 1 year, 8 months ago
Customer avatar
by
ringnsing
San Jose, CA, USA
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
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Answers
answer 1
This is made in China.
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 1 year, 8 months ago
Customer avatar
by
SuziP
CHEFS Catalog, Colorado Springs
+2points
2out of 2found this answer helpful.
Question

Are lids available for the different sizes and what do they cost?

Specifically for the Zwilling J.A, Henckels Sol Thermolon Fry Pan
Gender: Female
My Cooking level: Intermediate
When I'm in the Kitchen, I become: Cooking Enthusiast
I tend to cook meals that are: Vegetarian
Favorite Brand: : environmentally friendly ones
asked 1 year, 4 months ago
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by
Mom of three
Northeast Ohio
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
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1 answer
Answers
answer 1
No, lids do not come with these pans.
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 1 year, 4 months ago
Customer avatar
by
SuziP
CHEFS Catalog, Colorado Springs
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0out of 0found this answer helpful.
Question

Will a lid from one of your saute pans fit a 12" pan?

Not being able to find a cover for the pan is the only reason I have not bought one!
Gender: Male
My Cooking level: Intermediate
When I'm in the Kitchen, I become: Cooking Enthusiast
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Mom
asked 1 year ago
Customer avatar
by
John
Maryland, USA
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
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0out of 0found this question helpful.
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answer 1
No, I'm sorry. The closest lid would be item #28801 - the Sol Thermolon Saute Pan with Lid Size: 11 1/2" diameter - just not close enough. My suggestion is to go ahead and get a Saute pan with the lid because the saute pan can be used interchangeably with the frying pan.
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 1 year ago
Customer avatar
by
SuziP
CHEFS Catalog, Colorado Springs
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0out of 0found this answer helpful.
Question

Can you use metal utensils with these pans?

asked 11 months ago
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by
Anonymous
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
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answer 1
No you cannot use metal utensils with the Thermolon pans. In addition, you absolutely do not want to use any aerosol spray oils either. With even a moderate heat, the propellant in those sprays will carmelize and render the pan very "sticky". Besides these prohibitions though, this is a beautifully functional pan!
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 11 months ago
Customer avatar
by
SuziP
CHEFS Catalog, Colorado Springs
0points
0out of 0found this answer helpful.
Question

Lids do not come with the fry pans but are they available to order separately?

Gender: Female
My Cooking level: Intermediate
asked 9 months ago
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by
calsal
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
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answer 1
They are not available separately from CHEFs, but you could go to http://www.zwillingonline.com/zwco.... and see if they are available from the manufacturer.
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 9 months ago
Customer avatar
by
SuziP
CHEFS Catalog, Colorado Springs
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0out of 0found this answer helpful.
Question

I thought it was ok to use metal utensils with these pans. I understand not using a knife, what about a fork for eggs?

Gender: Female
My Cooking level: Advanced
When I'm in the Kitchen, I become: Cooking Enthusiast
I tend to cook meals that are: Hearty
Cooking Idol/Inspiration: Julia Child
asked 8 months ago
Customer avatar
by
etap
Washington, DC
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
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0out of 0found this question helpful.
1 answer
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answer 1
When you use any kind of a metal utensil, you just have to be careful. So, you could go ahead and use a fork for eggs, just try not to scrape the bottom. When they start firming up, switch to a wooden spoon or a nylon or silicone spatula for best results.
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 8 months ago
Customer avatar
by
SuziP
CHEFS Catalog, Colorado Springs
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0out of 0found this answer helpful.
Question

I thought these pans were non stick?

We purchased one 12" and two 10" skillets.
The first time I used the 10" skillet I was cooking scrambled eggs. I melted butter in the pan and cooked the eggs on very low heat and used an all clad nylon spatula. The eggs stuck all over the bottom and sides so badly the spatula could not remove them.
When I cleaned the pan I soaked it in warm water and still had to use a nylon dish brush to remove the eggs.
The reason I wanted these pans was for the safe non stick coating. Is there something I can do to remedy this?
Gender: Female
My Cooking level: Advanced
When I'm in the Kitchen, I become: Cooking Enthusiast
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
Favorite Brand: : Scanpan
asked 5 months, 4 weeks ago
Customer avatar
by
Nancy
United States
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
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0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry you've had such a hard time with this. The only thing I can think of is you need to use more butter and once melted and bubbly, turn down the heat even lower. Based on your description, the heat just wasn't low enough. Due to the cladding, these pans are excellent conductors of heat.

My suggestion is to try it again: melt butter in pan over medium heat, add the veggies and saute for a moment. Add the scrambled egg mixture and turn the heat all the way down to low and cook gently until they are the desired doneness. Right before the end of cooking, turn off the heat, cover with a lid and allow the steam to fully penetrate the mixture. Let sit for about 1-2 minutes. Remove lid and serve...I hope this helps.
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 5 months, 3 weeks ago
Customer avatar
by
SuziP
CHEFS Catalog, Colorado Springs
-1point
0out of 1found this answer helpful.
Question

Will "nesting" these skillets hurt their finish?

Can these skillets be nested safely themselves and with other skillets without harming their nonstick finish?
asked 4 months, 4 weeks ago
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by
Anonymous
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
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answer 1
Nesting shouldn't hurt the ceramic finish, but to contribute to their longevity, it would be smart to put a small cloth or paper towel between them as they nest. These pans are so beautiful and work so perfectly, that it would be good to "lean to the side of caution"!!
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 4 months, 3 weeks ago
Customer avatar
by
SuziP
CHEFS Catalog, Colorado Springs
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0out of 0found this answer helpful.
Question

Does the lifetime warranty cover the non stick surface?

Gender: Male
My Cooking level: Advanced
When I'm in the Kitchen, I become: Cooking Enthusiast
I tend to cook meals that are: Hearty
asked 3 months, 3 weeks ago
Customer avatar
by
Douglas
Yoder, KS 67543, USA
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
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0out of 0found this question helpful.
1 answer
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answer 1
Yes, the lifetime warranty covers the entire product! All you need to do is hang on to your invoice which has the order number on it and if you should ever need anything, you just call us at 800-338-3232.
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 3 months, 3 weeks ago
Customer avatar
by
SuziP
CHEFS Catalog, Colorado Springs
0points
0out of 0found this answer helpful.
Question

What is the difference between these pans and the Zwilling Energy line?

Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Cooking Enthusiast
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Bobby Flay
asked 2 months, 2 weeks ago
Customer avatar
by
Val
Somers, NY
on Zwilling J.A. Henckels Sol Thermolon Fry Pan
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answer 1
Dear Val, First, I'm sorry it took so long to answer this question. BazaarVoice had technical problems which did not allow me much access.
We do not carry the Zwilling Energy line, but, I was able to get information from the Web and below is a summary of it.
ENERGY LINE:
•Fully clad, 3-ply stainless steel construction with thick aluminum core (different-see notes below)
•Flared rim for convenient non-drip pouring (same)
•Riveted, oversized stay-cool handles (similiar)
•Included see-through, tempered glass lids (Same)
•Compatible with all stove types, including induction (Same)
•Oven and broiler safe up to 500º F (Different-see notes below)
•Dishwasher safe (Different-see notes below)

Here is the explanation of the differences:
1. Sol Thermolon is Tri-Ply but the interior layer (cooking surface) uses their proprietary ceramic coating instead of the stainless that is in Energy.
2.Oven safe to 500 F-both say that they can go up to 500 degrees F, but I would definitely NOT put the Sol Thermolon in that hot an oven. I would strongly recommend Sol only going to about 400 degrees F. After working with the Sol for about a year now, that is my opinion.
3. Dishwasher safe. Both are dishwasher safe but they strongly urge you to not use the dishwasher unless you absolutely have to with the Sol Thermolon because it just shortens the life of the ceramic surface.
4.Propellant/spray oils: NEVER USE ON ANY CERAMIC OR NON-STICK SURFACE. You are able to use it on the stainless cooking surface if you want.
5. Cooking utensils: Sol Thermolon absolutely requires nylon, wood or silicone. Energy's stainless could take a bit more -but you can still scratch stainless with rough treatment.
To sum it up: The pans seen identical except for the cooking surfaces. When you use a ceramic surface, you have to use much greater care than with a stainless steel cooking surface. Stainless is definitely more durable.
Gender: Female
My Cooking level: Expert
When I'm in the Kitchen, I become: Self-proclaimed Gourmet
I tend to cook meals that are: Healthy
Cooking Idol/Inspiration: Ina Garten
answered 2 months, 1 week ago
Customer avatar
by
SuziP
CHEFS Catalog, Colorado Springs
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